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Popular Garage Door Questions

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Popular Garage Door Questions

You're looking for some answers, aren't you? Well, we got them. The FAQs below can provide you with all sorts of useful pieces of advice about garage door systems, so go ahead and check them out.

What is causing my garage door to be crooked when opening and closing?

There could be a few reasons for this. It could be broken or worn springs, blocked or damaged tracks, or frayed lift cables. An unbalanced door suggest some adjustment should be done, which can be dangerous when mishandled, so it's best that you leave it to our experts.

How can I get out of my garage when the power is out?

All garage doors can be opened manually. It is simply a matter or locating the manual release cord – which is usually a red cord dangling from your opener unit – pulling it (which disengages the opener) and then raising your door to open it. Remember that you should never do this while the door is open, as it can cause it to slam shut. If you aren't sure of what to do, ask our experts.

How does a Genie Intellicode remote work?

A Genie Intellicode remote uses rolling code technology that generates new code each time the garage door system is activated. This provides a high level of security as conventional openers use fixed codes that could potentially be cracked by wannabe intruders.

Check your sensors often

The sensors need frequent maintenance. If they become misaligned or dirty, they won't be able to detect the presence of a person, car or pet closing the door. They usually have one green and one red light, which are the usual indicators of whether they work or not. Try to adjust them and check the wires which connect them with the opener - if they're simply not working, call our professionals.

How long does a torsion spring last?

Generally, torsion springs will have a life expectancy of approximately 10,000 cycles. A cycle refers to one full opening and closing of the door. These springs experience great force and tension each time the door is used. Over time they can become fatigued and worn, potentially causing them to snap.

What is the difference between torsion and extension springs?

Torsion springs are usually situated above the top of the door and mounted on the header rail. These are wound springs which do not contract when the door is in motion. Extension springs, on the other hand, are fitted to both sides of the door. They stretch laterally on the horizontal track when the door has been closed. Generally, torsion springs will provide a better balance of door weight for a safer and smoother operation and are definitely advised for heavier or larger doors.


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May 22, 2024
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